Product Information
Product Information
How do I know which product is right for me?
How do I know which product is right for me?
Each Tyros product is designed for a different concern. Gynatrof supports internal or external dryness and discomfort, Gynalac supports concerns related to odour, unusual discharge and pH imbalance, Gynacan is intended for yeast infection symptoms, and the Uriexo range offers different types of urinary support. Take our product quiz for personalized guidance or review the information on each product page before choosing.
What is the difference between Gynatrof Vaginal Moisturizer and Gynatrof Vulvar Cream?
What is the difference between Gynatrof Vaginal Moisturizer and Gynatrof Vulvar Cream?
Gynatrof Vaginal Moisturizer is a gel designed for internal vaginal dryness and discomfort and is applied using the enclosed applicator. Gynatrof Vulvar Cream is designed for external use on the vulvar skin to hydrate and soothe dryness, itching, irritation and sensitivity. Both products are hormone-free, but each should be used according to its individual directions
What is the difference between the Uriexo products?
What is the difference between the Uriexo products?
Each Uriexo formula provides a different type of urinary support:
- Double Action combines D-mannose and cranberry PACs for women seeking support against recurring urinary tract infections.
- Control+ is a once-daily formula designed for ongoing urinary and immune support.
- Attack+ provides immediate support when you begin feeling vulnerable or notice early urinary symptoms.
- CystiRelief+ provides symptomatic relief from burning and stinging associated with cystitis.
Are your products cruelty-free?
Are your products cruelty-free?
Absolutely. We are committed to cruelty-free practices and do not test our products on animals.
Do your products contain parabens or sulfates?
Do your products contain parabens or sulfates?
No, all our products are free from parabens, sulfates, and other harsh chemicals to ensure they are safe for your most delicate tissues.
Ingredients and Safety
Where can I find the complete ingredient list?
Where can I find the complete ingredient list?
The medicinal and non-medicinal ingredients are listed on each product page and on the product packaging. Because every formula is different, review the complete list before use—especially if you have allergies, sensitivities or ingredient restrictions.
Are Gynatrof products hormone-free?
Are Gynatrof products hormone-free?
Yes. Gynatrof Vaginal Moisturizer and Gynatrof Vulvar Cream are both formulated without estrogen or other hormones. The Vaginal Moisturizer is also fragrance-free, oil-free and paraben-free, while the Vulvar Cream is fragrance-free and formulated without parabens, phthalates, silicones, sulfates, artificial colours and several other commonly avoided ingredients.
Are Tyros products licensed by Health Canada?
Are Tyros products licensed by Health Canada?
Absolutely. Licensing information and Natural Product Numbers are displayed on applicable product packaging and product pages. Check the individual product listing or packaging for its specific licensing information.
Are your products safe to use during pregnancy?
Are your products safe to use during pregnancy?
While many of our products are safe for use during pregnancy, we recommend consulting with your healthcare provider to ensure the suitability of specific products for your personal health needs.
What should I do if I experience irritation or my symptoms continue?
What should I do if I experience irritation or my symptoms continue?
Stop using the product and speak with a healthcare professional if you experience a reaction, significant irritation or worsening symptoms. New, severe, persistent or unfamiliar symptoms should be professionally assessed rather than self-diagnosed. Product information provided by Tyros is educational and is not intended to replace personalized medical advice.
Ordering and Shipping
How long will my order take to arrive?
How long will my order take to arrive?
Orders are generally processed within two to three business days and typically arrive within five to ten business days. Delivery times can vary depending on the destination, courier service and circumstances outside Tyros Biopharma’s control.
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number on our website or the carrier's website to track your package.
What is your return policy?
What is your return policy?
Returns may be requested within 30 days of receiving your order. Products must be unused, in their original condition and packaging, and accompanied by proof of purchase. Regular-priced items may qualify for a refund, while sale items and original shipping charges are non-refundable. Customers are responsible for return shipping costs. Contact Tyros before mailing a return so the team can provide the correct instructions and return address.
Do you offer international shipping?
Do you offer international shipping?
If your location does not appear during checkout, contact the customer care team to ask about available options. Customers outside the store’s shipping zones may also find Tyros products through Amazon’s Global Shipping program.
How can I contact customer service?
How can I contact customer service?
You can contact our customer service team via contact us page. Our team is available Monday to Friday from 9 AM to 5 PM EST.
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